www.agni.com Print This Page Dedicated Wireless Internet Access Enterprise wireless broadband provides enterprise-class connectivity to distributed enterprises as well as small to medium sized businesses with mission critical connectivity needs. This is supported by Industry-leading SLAs and mission critical service and support that are designed to give business and enterprise customers a cost efficient service. Service Guarantees - Service that meets mission critical business needs. We offer the following guarantees, with service credits available for any missed guarantees: Your service will be installed in 7 days. Your Agni Wireless broadband service will have a 99.9% monthly uptime. If there is a problem we will get you back online within 12 hours maximum. Customer Support - Customer support to fit your business demands. Dedicated live phone support Expedited field dispatch within same day Commit target on field repair including after hours, on weekends and national holidays Dedicated Account Manager Email Support. Speeds & Services - Enterprise wireless broadband has symmetrical speeds (same upload as download), asymmetrical speeds (different upload and download) and is available in various speeds (from 64k to 14Mbps) to fit your budget/service needs. 64/64 kbps 64/128 kbps 128/128 kbps 128/256 kbps 256/256 kbps 256/512 kbps 512/512 kbps 512 kbps/1 Mbps 1/1 Mbps 1/4 Mbps Multiple Computers - Supports multiple computers within your office right out of the box. Email - Comes with 15 email boxes on the agni.com domain (YOURNAME@agni.com) Web Space - Has enough Web space to build your company's own Web page or transition your existing site on agni.com domain (www.agni.com/~YOURNAME) Networking - Comes standard with the ability to host your own Web site with Network Address Translation (NAT - will support up to 254 computer addresses internal to your company). Dial-up - dial-up backup service during service outage 10 hours/month free dial-up for access to Internet while you are away from your office Additional time is Tk.1.50/min.